No time to wash your clothes?
Bad weather making drying difficult?
Washing machines spoiling your clothes?
Corporate wear too expensive for washing machines?
Too lazy to clean your room?
Simply no time to clean your room?
The answer is Foam Affair!
Foam Affair aims to ease the burden of hostel residents by rendering laundry and cleaning services. We do collection and delievery of clothes at the halls of residence. The clothes are sent to a well established laundry to ensure quality. We also employ professional cleaners to clean the students' rooms. All these at a very affordable price. So why wait?! Just follow the steps below to get the best affair you can ever get at Foam Affair.
Getting Started
Interested in engaging our services?
Just drop us an email at foamaffair@gmail.com
We will send you a registration form. Fill it up and email us back.
Once you are a registered customer, we will email you the order forms for both cleaning and laundry services. Save it and just send us the filled form whenever you need to use our services.
For more info on our services, read the Laundry and Cleaning posts.
We are looking forward to serve you!
Just drop us an email at foamaffair@gmail.com
We will send you a registration form. Fill it up and email us back.
Once you are a registered customer, we will email you the order forms for both cleaning and laundry services. Save it and just send us the filled form whenever you need to use our services.
For more info on our services, read the Laundry and Cleaning posts.
We are looking forward to serve you!
Laundry
Foam Affair laundry services engages an established laundry company to do either laundry or dry cleaning. We do the collection and delivery of laundry at specified locations. The collection is on Mondays and Wednesdays. Clothes collected on Monday will be returned on the Friday of the same week, at the same time while the clothes collected on Wednesday are returned on the following Monday, at the same time. Please refer to 'Prices' for our pricing.
Locations and Time for Collection & Delivery of Clothes
Hall 2&6 - Hall 2 Canteen at6.30pm
Hall 1,4&5 - Hall 4 Canteen at 7.00pm
Hall 3&16 - Hall 3 Canteen at 7.30pm
Hall 12,13&14 - Hall 14 Canteen at 8.00pm
Pls bring your clothes to these locations at the specified time. Clothes will be checked before collection. Ziplocks will be provided to store your clothes. Please make payments before collection or during collection if you are payin by cash.
Please fill up the Laundry Order Form and email to foamaffair@gmail.com
Locations and Time for Collection & Delivery of Clothes
Hall 2&6 - Hall 2 Canteen at6.30pm
Hall 1,4&5 - Hall 4 Canteen at 7.00pm
Hall 3&16 - Hall 3 Canteen at 7.30pm
Hall 12,13&14 - Hall 14 Canteen at 8.00pm
Pls bring your clothes to these locations at the specified time. Clothes will be checked before collection. Ziplocks will be provided to store your clothes. Please make payments before collection or during collection if you are payin by cash.
Please fill up the Laundry Order Form and email to foamaffair@gmail.com
Cleaning
Foam Affair cleaning services are provided by established part time cleaners. Cleaning services are available on Mondays and Wednesdays. Please refer to 'Prices' for our pricing. Booking for cleaning services will have to be done a week in advance. Payment will have to be made before the cleaning session.
Please fill up the Cleaning Order Form and email it to foamaffair@gmail.com
Please fill up the Cleaning Order Form and email it to foamaffair@gmail.com
Terms And Conditions:
• No liability shall be borne for defects or damage to items sent for the "Foam Affairs". Non-liable defects include, but not limited to, shrinkage, discoloration, fading of colors, tears arising from process.
• There will be no guarantee that tough stains will be removed. Tough stains will be removed upon the customer's request on a case to case basis and will be done at their own risk with additional charges.
• Ornamental items and accessories on the clothing items that are liable to be lost during cleaning process should be removed by client prior to deposition. “Foam Affairs” shall not be held responsible for loss of item/s not removed beforehand, laundered or unlaundered.
• All damages to be bore by “Foam Affairs”, if applicable, shall not exceed 10 times the laundry charge.
• All claims shall be notified through our customer service officer within 24 hours after receipt of package.
• All claims to loss of shall be reported within 24hrs after scheduled delivery.
• All packages must be claimed within one month from date of order.
• There will be no guarantee that tough stains will be removed. Tough stains will be removed upon the customer's request on a case to case basis and will be done at their own risk with additional charges.
• Ornamental items and accessories on the clothing items that are liable to be lost during cleaning process should be removed by client prior to deposition. “Foam Affairs” shall not be held responsible for loss of item/s not removed beforehand, laundered or unlaundered.
• All damages to be bore by “Foam Affairs”, if applicable, shall not exceed 10 times the laundry charge.
• All claims shall be notified through our customer service officer within 24 hours after receipt of package.
• All claims to loss of shall be reported within 24hrs after scheduled delivery.
• All packages must be claimed within one month from date of order.
FAQs
FoamAffair Laundry Services FAQs
1. Why should I choose Foam Affair services?
At Foam Affair, we understand your position as an undergraduate as we are undergraduates too. Understanding this is critical in ensuring that we look into every aspect of our process in great detail to ensure all your laundry needs are being addressed.
We provide you with convenience in handing over and retrieving your laundry at your preferred locations within NTU at your preferred time. This varies greatly from sending and collecting them yourselves at laundry outlets. We also offer such laundry services twice a week, which is more than enough for those staying in halls. On top of that, the charges are lower than available vendors in the western part of Singapore. The vendor that we are trusting your laundry with also provides quality and reliable laundry services.
2. How and when can I hand over my laundry for wash?
You can pack your dirty laundry in our ziplock laundry bags and send them down to the collection point nearest to you. Our collection days are specified on either Monday or Wednesday. This option is available to you when you fill the order form as it really depends on your needs. All clothes that are sent will be tagged for easier tracking and retrieval.
3. How long does it take for my clothes to be washed?
A typical wash order will take between 4 to 7 days from the point you hand over your clothes to us to the point you collect them.
4. Can I specify a method of wash?
If your article requires special care and treatment, please indicate “special attention” during order. Removal of tough stains will be done upon customer’s request and at their own risk, with additional charges applied.
5. How can I retrieve my laundry?
All clothes sent will be collected at the respective hall offices at the time specified in the order receipt.
6. Will there be a problem if I were to lose my order receipt?
The order receipt will help to expedite the process in retrieving your clothes during collection. In a case where you do not have it with you, we can still issue you your clothes, subject to some measures of verification your ownership of the clothes. This might take a little longer than usual.
7. How do I make payment for the service?
Payments to Foam Affair can be done through 3 options of payment: 1) Bank Transfer, 2) Internet Bank (IB) Transfer, and 3) Cash Payment.
8. When do I make this payment?
Payment for laundry services will have to be made prior to any processing of materials.
9. Can I ask for compensation for damaged clothing?
The vendor will be liable for claims to damages in the event of mishandling. Please refer to Terms & Conditions for more information.
FoamAffair Cleaning Services FAQs
1. Why should I choose FoamAffair cleaning services?
We understand that as undergraduates, you might not have sufficient time to clean up your hall rooms, despite knowing its importance. So, we are here to provide you with that option to ensure that your hall stay is clean, hygienic and as comfortable as home.
2. How long does it take for my room to be cleaned?
There are 2 packages that you can choose depending on your needs – a 15 minute cleaning or 30 minute cleaning.
3. Do I have to be present during the cleaning process?
It is advisable for you to be there when the cleaners are in your room. However, in caeses where you can’t, our officers will be in attendance during every cleaning.
4. How do I make payment for the service?
Payments to Foam Affair can be done through 3 options of payment: 1) Bank Transfer, 2) Internet Bank (IB) Transfer, and 3) Cash Payment.
5. When do I make this payment?
Payment for cleaning services will have to be made prior to the cleaning of your rooms.
6. Can I ask for compensation for damaged properties in my room?
The cleaners’ company will be liable for claims to damages in the event of mishandling. Please refer to Terms & Conditions for more information.
1. Why should I choose Foam Affair services?
At Foam Affair, we understand your position as an undergraduate as we are undergraduates too. Understanding this is critical in ensuring that we look into every aspect of our process in great detail to ensure all your laundry needs are being addressed.
We provide you with convenience in handing over and retrieving your laundry at your preferred locations within NTU at your preferred time. This varies greatly from sending and collecting them yourselves at laundry outlets. We also offer such laundry services twice a week, which is more than enough for those staying in halls. On top of that, the charges are lower than available vendors in the western part of Singapore. The vendor that we are trusting your laundry with also provides quality and reliable laundry services.
2. How and when can I hand over my laundry for wash?
You can pack your dirty laundry in our ziplock laundry bags and send them down to the collection point nearest to you. Our collection days are specified on either Monday or Wednesday. This option is available to you when you fill the order form as it really depends on your needs. All clothes that are sent will be tagged for easier tracking and retrieval.
3. How long does it take for my clothes to be washed?
A typical wash order will take between 4 to 7 days from the point you hand over your clothes to us to the point you collect them.
4. Can I specify a method of wash?
If your article requires special care and treatment, please indicate “special attention” during order. Removal of tough stains will be done upon customer’s request and at their own risk, with additional charges applied.
5. How can I retrieve my laundry?
All clothes sent will be collected at the respective hall offices at the time specified in the order receipt.
6. Will there be a problem if I were to lose my order receipt?
The order receipt will help to expedite the process in retrieving your clothes during collection. In a case where you do not have it with you, we can still issue you your clothes, subject to some measures of verification your ownership of the clothes. This might take a little longer than usual.
7. How do I make payment for the service?
Payments to Foam Affair can be done through 3 options of payment: 1) Bank Transfer, 2) Internet Bank (IB) Transfer, and 3) Cash Payment.
8. When do I make this payment?
Payment for laundry services will have to be made prior to any processing of materials.
9. Can I ask for compensation for damaged clothing?
The vendor will be liable for claims to damages in the event of mishandling. Please refer to Terms & Conditions for more information.
FoamAffair Cleaning Services FAQs
1. Why should I choose FoamAffair cleaning services?
We understand that as undergraduates, you might not have sufficient time to clean up your hall rooms, despite knowing its importance. So, we are here to provide you with that option to ensure that your hall stay is clean, hygienic and as comfortable as home.
2. How long does it take for my room to be cleaned?
There are 2 packages that you can choose depending on your needs – a 15 minute cleaning or 30 minute cleaning.
3. Do I have to be present during the cleaning process?
It is advisable for you to be there when the cleaners are in your room. However, in caeses where you can’t, our officers will be in attendance during every cleaning.
4. How do I make payment for the service?
Payments to Foam Affair can be done through 3 options of payment: 1) Bank Transfer, 2) Internet Bank (IB) Transfer, and 3) Cash Payment.
5. When do I make this payment?
Payment for cleaning services will have to be made prior to the cleaning of your rooms.
6. Can I ask for compensation for damaged properties in my room?
The cleaners’ company will be liable for claims to damages in the event of mishandling. Please refer to Terms & Conditions for more information.
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